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Documentation

Guides for setting up your store and managing everyday commerce.

Getting Started

What is HelaCommerce?
A quick overview of the HelaCommerce store platform and its merchant tools.
Create and verify your merchant account
Sign up with your email and password, then verify the email address before continuing.
Create a store
Start the store setup journey and understand the steps before launch.
Use the merchant dashboard
Find your stores, account settings, and the entry point for store setup.

Store Setup

Update store details and contact information
Manage the store identity and public contact details available in Store Admin.

Store Design

Themes, pages, and storefront design
Preview a supported theme and manage storefront pages and navigation.

Products

Collections & Merchandising

Collections, search, and product filters
Help shoppers find products through your store's shop, categories, tags, and collections.

Inventory

Manage product and variant inventory
Review stock, record adjustments, and understand bundle availability.

Discounts & Promotions

Create a discount or promotion
Add a discount code or automatic promotion and review its status before sharing it.

Customers

Orders

Manage orders and Cash on Delivery
Review an order, update its status, and collect COD payment through the supported workflow.

Payments

Payment methods and invoices
Understand customer payment status and where payment methods are configured.

Shipping

Configure shipping and delivery
Review the store's delivery areas, rates, and checkout address requirements.

Communications

Reviews

Write and manage product reviews
Learn who can review a product, what Verified Purchase means, and how moderation works.

Account & Billing

Manage merchant subscription billing
Review each store's subscription, billing address, saved payment method, and invoices.

Troubleshooting

Troubleshoot common store issues
Safe first checks for sign-in, catalog, checkout, email, and store availability problems.